We are dedicated to offering services to agencies like yours.
We are dedicated to offering services to agencies like yours.
Thanks to our experience in promoting tourism products in national and international markets, we can offer a complete tourism consulting service.
We are the ideal partner for travel agencies and tour operators. As specialists in tailor-made experiences, we can offer all the services that your clients demand
In addition, we also offer personalized tools that will allow you to be more agile and efficient in managing your business without the need for you to maintain your own infrastructure.
We can help you to improve the profitability of your travel agency with our advice on the management, communication and promotion of your products and services
We speak your language
Booking
We have a team of specialized advisers with a continuous training plan, for each product line, to meet your requests and help you to sell the product that best fits your clients. We continue to believe on a personal treatment on the same level, with a clear vocation for service.
We are always by your side
Agency support
- Attention 24 hours and 365 days.
- Extensive office hours
- Web page 24 hours and 365 days.
- Emergency telephone number for groups and for individual stays.
Hello
what do you need?We work hand in hand with you
National and international commercial team
Do you need help?
Contact the commercial manager in your area. We have a commercial team at your disposal, with a clear vocation for service, always on the client’s side and with extensive knowledge of the product. Your commercial manager will help you to know the cntravel’s product to be able to sell more and better. They will be able to offer you the best product alternatives depending on the needs of your client, they will help you solve and follow up on any incident and they will also provide you with all the necessary information about our promotions and offers. 24h/365d service by telephone.
We generate valuable content
Design and Marketing
Our marketing and layout team will have prepared for you the best selection of personalized offers with the logo of your travel agency. Contact your sales manager to receive our catalogs at your agency. In addition, we offer you posters and many personalized images so that you can share our promotions with your clients through the different social networks and communication platforms.
Development and personalized technical support
Innovation and technological support
At cntravel we have our own Information Technology and Development team. We provide you with the XML integrations of our portfolio of products of hotel stays and circuits through our own communication protocols
Measurable and quantifiable quality
Certified quality
We have a specific department whose sole function is to measure, quantify and enforce the quality standards of the company, certified with the Q for Spanish Tourist Quality.
From this department we manage different aspects such as the training and hiring of tour guides and local guides or the management of claims with a response time of less than 15 days.
We also carry out the control of the service with random calls to customers and we test the service of the cultural circuits at destination with the figure of the mystery shopping.
